This Privacy Notice for Friendly IT & Tech LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.friendlyit.tech or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@friendlyit.tech.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver services to you: We process your information to provide you with the requested service.
• To respond to your inquiries: We process your information to respond to your questions and solve any potential issues you might have.
• To send marketing communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out at any time.
• To comply with our legal obligations: We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

We may need to share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Google Maps Platform APIs: We use Google Maps API and Places API for address autocomplete and distance calculations. When you enter an address, it is sent to Google's servers for geocoding. Google Maps uses various methods to estimate location accuracy. We cache these lookups on our servers for up to 7 days to improve service performance.

We NEVER share your information with ANYONE, unless you explicitly request us to do so on your behalf, and grant us express permission as a part of the provision of Services.

No. We do not use cookies or tracking technologies for advertising or tracking purposes.

Our website uses Vercel Analytics, which is a privacy-friendly analytics solution that does NOT use cookies. It collects anonymous usage data to help us understand how visitors use our site, but does not track individual users or create user profiles.

We do not use:

• Advertising cookies
• Tracking pixels
• Third-party analytics that track users
• Social media tracking
• Marketing retargeting tools

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@friendlyit.tech.

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. However, since we do not use tracking cookies or advertising technologies, this does not affect your privacy when using our Services.

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at info@friendlyit.tech or contact us by post at:

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please contact us at info@friendlyit.tech.