Business Tech Support

From system upgrades and cybersecurity to hardware setup and software support, we provide practical IT solutions for small-to-mid sized businesses.

Expert IT support for small business

No IT Department? No Problem.

We handle the technology so you can focus on running your business. From day-to-day support to major system upgrades, we provide practical IT solutions without the complexity or tech jargon.

Nate is super helpful and professional. He helped my firm get our systems up to speed in no time and I couldn't recommend his services more! If you need any IT services whatsoever, THIS is your guy

SA
Samin AmanatLocal Guide
A year ago

Whether you're upgrading systems, tightening security, or setting up your first office, we help small businesses make smart, stress-free tech decisions. From consulting and setup to ongoing support, Friendly IT & Tech provides clear solutions that work.

We specialize in businesses with 1-50 employees—companies that need expert IT support but don't have (or want) a full-time IT department. Think of us as your tech team, available when you need us, without the overhead of hiring full-time staff.

Why Small Businesses Choose Us

We understand the unique challenges of running a small business. You need reliable technology that doesn't require a six-figure budget or a computer science degree to understand. That's exactly what we deliver—practical solutions, clear communication, and honest pricing. No upselling, no tech snobbery, just real help from people who genuinely care about your success.

  • Fast response times. Average response under 4 hours. Same-day service available for urgent issues. We understand that downtime costs you money.
  • Security-first approach. Enterprise-grade security tailored for small businesses. Protect your data, your clients, and your reputation without breaking the bank.
  • Vendor-agnostic consulting. We recommend what's best for you, not what pays us commissions. Honest advice to help you make smart technology investments.

Consulting

Practical, vendor-agnostic consulting to help you choose the right tools, reduce unnecessary costs, and move forward with confidence.

Managed IT Solutions

Expert support for managing your systems day-to-day or navigating major tech transitions. Secure, efficient solutions tailored to small business needs.

Complete IT Solutions

We Handle the Tech, You Focus on Business

From cybersecurity to software support, we provide the complete IT infrastructure your business needs to thrive—without the complexity or overhead.

Cybersecurity

Keep you and your clients' data protected with expert security tools and guidance.

  • Password management and secure access setup
  • Proactive breach monitoring
  • Digital security updates and best practices

System Upgrades

Modernize your operations without the chaos.

  • Google Workspace and Microsoft 365 migrations
  • CRM and web service upgrades
  • Consolidation of outdated tools and systems

Hardware Support

Get the right equipment, and get it working right.

  • Setup and configuration of computers, tablets, and printers
  • Office moves, expansions, or fresh installs
  • Evaluating devices and avoiding costly purchase mistakes

Software Support

Make sure your software works for your team, not the other way around.

  • Smooth onboarding to new tools and platforms
  • Installation, troubleshooting, and updates
  • Tailored recommendations to suit your workflow

Industry Expertise

Who We Work With

We bring specialized expertise across multiple sectors to provide solutions that understand your specific challenges and requirements.

Architecture & Engineering IT Services

Architecture & Engineering

Your designs and projects deserve technology that keeps pace with your vision. We get the demanding hardware and specialized software that drive your work, and we're here to make sure your tech supports your creativity—not slows it down.

Construction IT Services

Construction

Job sites, remote crews, and tight deadlines—we know your world doesn't stop for tech issues. We help construction companies stay connected and productive, whether you're in the office or out in the field.

Financial Services IT Services

Financial Services

Security and compliance aren't optional in your industry—they're everything. We work with financial advisors, wealth managers, and investment firms to keep your data protected and your systems running smoothly, so you can focus on serving your clients with confidence.

Law Firms IT Services

Law Firms

Your cases depend on having the right information at the right time. We support law firms throughout Western MA and Northern CT with reliable technology that protects sensitive client data and keeps your practice running without interruption.

Medical Services IT Services

Medical Services

Patient care comes first, and your technology should support that mission—not complicate it. We partner with medical offices, dental practices, and healthcare providers to integrate clinical systems seamlessly with your network, so you can focus on what matters most.

Non-Profit Organizations IT Services

Non-Profit Organizations

You're doing important work with limited resources, and we're here to help you make the most of both. We love partnering with churches, foundations, and non-profits to provide cost-effective tech solutions that help you grow your impact.

FAQ

5 out of 5 stars

Nate was a life saver for my small business! He came in short notice, fixed our register card reader within an hour, then improved our wifi connection, connected security cameras, and even resolved some bluetooth connections. All in 2 and a half hours! I already shared his info to other small business owners. So easy to work with, and with a positive attitude. I can't say enough!!!

WG
Wendy Gingras|Verified Google Review
A year ago

Need an IT team for your business?

Let's simplify the tech side of things, so you can focus on everything else.

  • Free initial consultation
  • Custom solutions for your business
  • Fast response times (<4 hours)
  • Local, friendly support
  • Transparent pricing
  • No long-term contracts required