I started exploring the family computer before kindergarten, giving myself admin access, bypassing parental controls, and figuring things out just because I was curious.

What began as a side gig in 2016 became my full-time mission in 2021: to bring expert tech help to people who actually need it, and to make that help feel... well, friendly.

I lead all client services with the goal of offering robust support without losing that personal touch. My clients become friends, and I genuinely care about making their technology work for them—not the other way around.

I'm Aquino, and I'm Friendly IT & Tech's primary residential technician, though there's a good chance you'll run into me at a business client as well. With over five years of hands-on IT experience across a wide variety of industries and client types, I bring both depth and versatility to every visit.

I approach IT support through the lens of education, centering the personal experience and growth of my clients. My goal is to help people feel like technology is an asset in their day-to-day life, not a source of frustration.

I got my start working at Micro Center, selling computer builds to Harvard and MIT computer science majors (which they definitely used to just play video games), and eventually decided to foray into a more service-oriented role.

I joined Friendly IT & Tech in December 2025, drawn to the team's spirit of collaboration and genuine dedication to community. Friendly IT & Tech is exactly as it reads on the tin.

I bring a diverse background to the role, ranging from archaeology and animation to technical support for educational and nonprofit organizations. No issue is too large or too small. If something is slowing down your workflow, I'm here and happy to help.

I find it deeply rewarding to be part of a small business that actively supports other local small businesses. Being on a team that approaches the tech industry with enthusiasm and warmth that, in my experience, is genuinely hard to find elsewhere is something I don't take for granted.

Nate and I have been close friends for over a decade. We've seen each other grow, supported each other through challenges, and celebrated wins together. When he started Friendly IT & Tech, joining the team to handle web development was a natural fit.

I believe every local business deserves a great website. Working with Friendly IT & Tech clients, I get to bring their unique vision to life, ensuring their online presence is as impactful as their in-person service. The commitment to genuine relationships and quality service is exactly how I approach development.

What makes this work so well is what Nate does best: building relationships that last. His clients become friends, and everyone benefits from his genuine approach to business. I'm grateful to work alongside someone who values people as much as results.